The form letter option
will allow you to select a Stock Letter to send to the contact. The Stock Letter can be a typical letter you may send to
customers or contacts. A
form letter can also be another type of document you would like to
create for the contact such as; Contract, Proposal or Special Report
you would like to generate.
When you select this
option you can either add a new Stock Letter or select an existing
one. Once the letter is
created, you can edit it further or the internal word processor.
You can also save this letter and print it with or without a
fax cover sheet.