SELECT FROM THE MENU
BAR SERVICE ISSUES THEN SETUP
THEN SETUP SERVICE ISSUE CATEGORIES
Categories are just
different ways to categorize your service issues. Use the setup screen
to initially setup all the categories of service.
An example of a service category is Service Call, Warranty, or Telephone
Use the New button to add a Category and the
Edit and Delete buttons to Edit and Delete Category.
The system will warn
you if you are deleting a category that is used in a record. If you edit a Category, all records with that category will
also be edited to the new Category.